Privacy Policy
Capital-Free Ventures
Last Updated: March 2, 2026
1. Introduction
Capital-Free Ventures ("the Company", "we", "us", or "our") is committed to protecting the privacy and personal information of its users ("Agents"). This Privacy Policy explains how we collect, use, store, process, and protect personal information obtained through our website, platform, and services.
By registering an account, accessing the platform, or using any of our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
2. Information We Collect
We may collect and process the following categories of information:
(a) Personal Identification Information
- Full name
- National ID or passport
- Proof of residence
- Physical address
- Phone number (including EcoCash-linked numbers)
- Email address
(b) Account and Operational Information
- Orders made
- Goods collected and returned
- Payments made
- Selling periods, deadlines, and performance
- Rank, points, and account status
(c) Technical Information
- IP address
- Device and browser information
- Login activity
- Platform usage data
3. How We Collect Information
We collect information:
(a) Directly from you when you:
- Register an account
- Submit documents
- Place orders
- Use the platform
(b) Automatically through:
- The website and system logs
- Cookies and similar technologies
- Platform monitoring systems
4. Purpose of Data Collection
We collect and use your information for the following purposes:
- (a)To verify your identity and eligibility to become an Agent
- (b)To operate, manage, and enforce the Company's system
- (c)To manage orders, goods, deadlines, payments, and returns
- (d)To prevent fraud, abuse, and system manipulation
- (e)To communicate with you regarding your account, deadlines, and notices
- (f)To enforce our Terms & Conditions and legal rights
- (g)For internal record-keeping, audits, and legal compliance
5. Storage and Security of Data
5.1. The Company takes reasonable technical and organizational measures to protect personal information against loss, theft, misuse, unauthorized access, disclosure, or alteration.
5.2. However, the Agent acknowledges that no system is 100% secure, and the Company does not guarantee absolute security of data transmitted or stored electronically.
5.3. Agents are responsible for keeping their login credentials confidential.
6. Sharing and Disclosure of Data
6.1. The Company does not sell personal data.
6.2. The Company may share information:
- (a)With employees, contractors, or service providers who need it to operate the business
- (b)With payment providers or verification services
- (c)With law enforcement, regulators, or courts when required by law
- (d)To enforce the Company's legal rights or recover goods or money
7. Data Retention
7.1. The Company shall retain personal data for as long as:
- (a)The account remains active, and/or
- (b)Necessary for legal, operational, audit, or dispute resolution purposes.
7.2. The Company may retain certain data even after account termination where legally or commercially necessary.
8. User Rights and Responsibilities
8.1. Agents are responsible for ensuring that all information provided is accurate, complete, and up to date.
8.2. The Company reserves the right to request updated documents or information at any time.
8.3. The Company may refuse service, suspend, or terminate accounts if false or misleading information is provided.
9. Cookies and Platform Data
9.1. The platform may use cookies and similar technologies to:
- Improve functionality
- Track usage
- Enhance user experience
- Improve security and performance
9.2. By using the platform, you consent to such use.
10. Limitation of Liability
10.1. The Company shall not be liable for any loss, damage, or harm arising from:
- (a)Unauthorized access beyond its reasonable control
- (b)System failures, cyber-attacks, or technical issues
- (c)Third-party misuse of data not caused by the Company's gross negligence
11. Changes to This Policy
11.1. The Company reserves the right to amend or update this Privacy Policy at any time.
11.2. Changes shall take effect once posted on the platform or communicated to Agents.
11.3. Continued use of the platform constitutes acceptance of the updated Privacy Policy.
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, you may contact the Company at:
support@capitalfreeventures.com13. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Zimbabwe.
By using our platform, you acknowledge that you have read and understood this Privacy Policy.